- 48 Hour Cancellation Policy For Classes & Brew Sessions
48 Hour Cancellation Policy For Classes & Brew Sessions
We limit the size of our classes because we have a limited number of seats, and because we want to create the best experience for our students. If you have signed up for one of our classes, and you cannot attend for any reason, you will be granted a full refund as long as you notify us at least 48 hours (48 hours for Saturday Classes) before the start of the class. That will give us a chance to contact other interested customers who may be able to attend in your place. In the event that you need to cancel a class reservation on notice of less than 48 hours (but not less than 4 hours), we cannot refund your money, but we can try to find an alternate date for you to attend the same class without penalty. If you cancel less than 4 hours before the start of the class, or if you fail to attend without notice, then your payment will be forfeit.
Late Starts (30 - 60 Minutes) - Customers who are more than 30 minutes for a brew session will be charged a $50 late fee. If you are late to your session it pushes the entire schedule off.
No Shows (Over 60 minutes) Customers who are more than 1 hour late will be considered a No Show . No shows for bottling sessions will be charged a $25 fee.